Privacy Policy – Softload

Here’s the privacy policy in the format you requested, with bolded lists for easy copying and pasting:

Softload.com values your privacy. In this statement, we explain what personal information we collect, why we collect it, how we protect it and what rights you have. By using our website, you agree to this privacy policy.

What data we collect

When placing an order or using our services, we may request the following information:

Name
Email address
Billing and shipping address
Payment Information
Communication via email or contact forms

We use this information exclusively to process your order and to correctly perform our services.

Basis for processing

We process personal data on the basis of:

The performance of a contract (for example, your order)
Legal obligations (such as tax laws)
Justified interest (e.g., customer service or fraud control)
Consent (for newsletter or cookies, among other things)

Storage and security

Your data is stored securely on Softload or carefully selected partners’ servers. We use SSL encryption, secure hosting and restrict access to personal data to authorized employees.

Sharing with third parties

Personal information is not sold. We only share information with third parties necessary for our services, such as:

Payment providers
Hosting Services
Email and newsletter systems
Review platforms (such as WebwinkelKeur)

A processor agreement is in place with all of these parties.

Retention periods

We do not keep personal data longer than necessary. Legal data, such as billing information, are kept for a minimum of 7 years. We delete other data as soon as it is no longer needed for its original purpose.

E-mail and communication

Messages you send us (e.g. via e-mail or the contact form) may be stored as long as necessary for processing. Your data will not be used for other purposes, unless you give your explicit consent (such as in the case of a newsletter subscription).

Cookies

Our website uses cookies to analyze usage, store preferences and improve functionality. On your first visit, we ask permission for non-essential cookies. You can always change your preferences through your browser settings.

Your rights

You always have the right to:

Requesting access to your personal data
Have your information corrected or deleted
Object to processing
Having your data transferred to another party
Withdrawing your consent (for example, for a newsletter)

Requests can be sent to info@softload.nl. We will respond within 30 days.

Data breaches

In the event of a data breach, we take immediate measures to limit the damage. If required by law, we report the leak to the Personal Data Authority and to data subjects.

Changes

This privacy statement may be updated with changes to our services or legislation. Please check this page regularly. In case of important changes, we will inform you via our website or by e-mail.